Terms & Conditions
Delivery Policy – As all T-Shirts are custom made to order please allow 7-10 days for delivery, Prints 5-7 days however this is often sooner. All products are sent 1st class recorded by Royal Mail in either postal bags or tubes depending on the product.
Refund / Cancelation Policy –
The products available from MR ART’S online store are manufactured to a high standard. If goods purchased are to be returned, MR ART will exchange any order providing:
1. You have a valid reason for return
2. The product is returned in a saleable condition.
3. All tags are still attached
4. Your goods are returned to MR ART within 14 days of you receiving the goods
As all the T-Shirts/ Prints shown on the website are custom made to order, unfortunately we are unable to offer refunds. In the off chance that the product was not suitable for you we will be happy to offer you an exchange or credit note
Please do not hesitate to contact me if you have any queries.
Any costs incurred in returning products are the responsibility of the customer. We cannot accept responsibility for returned products whilst in transit and we advise that all items are returned using a trackable and recorded service, we advise royal mail first class recorded.(If you do not use a recorded service and the goods do not arrive it is your responsibility to claim off your postage provider and not our responsibility to refund). If the item is faulty we will reimburse up to first class recorded delivery costs (not special delivery), we will ask for a copy of the receipt so monies can be transfered. These terms and conditions do not affect your statutory rights as a consumer.
To make the exchange process quicker you can include a cheque or cash payment for the re delivery charge, if not we can contact you upon processing the exchange for the payment.